Privacy Policy

Welcome to Kamal Gift Centre. By visiting or making a purchase from our website, you agree to the following Terms & Conditions. Please read them carefully.

Product Information

  • We strive to provide accurate product descriptions and images.

  • Actual product colors/features may vary slightly due to lighting, screen differences, or manufacturer updates.

Pricing & Payments

  • All prices are displayed in INR.

  • Prices may change without prior notice.

  • Payments are processed through secure third-party payment gateways.

  • We do not store your card or UPI details.

Order Confirmation

  • An order is confirmed only after successful payment.

  • Orders may be cancelled due to unavailability, wrong pricing, or suspected fraudulent activity.

Intellectual Property

  • All content, images, logos, and designs on the website belong to Kamal Gift Centre.

  • Any unauthorized copying or redistribution is strictly prohibited.

Limitation of Liability

Kamal Gift Centre is not responsible for:

  • Damages due to improper product handling
  • Losses due to courier delays

  • Technical issues on the website

  • Misuse of products by the customer

Changes to Terms

We may modify or update these Terms anytime. The latest version will always be available on this page.

Return Eligibility

Returns are accepted only if:

  • Wrong product delivered

  • Damaged product received

  • Defective or non-functional product on arrival (Dead on Arrival)

Returns not accepted for:

  • Physical damage after delivery

  • Product showing signs of use

  • If the customer changes their mind

  • Opened earphones, cables, chargers, and similar accessories

  • Missing original box, tags, or accessories

Return Window

You must initiate a return within 3 days of product delivery.

Return Process

  1. Contact us via Email/WhatsApp

  2. Share Order ID + clear photo/video proof of the issue

  3. Our team will verify the complaint

  4. If approved, we will:

    • Arrange a pickup or

    • Ask you to ship the product back (region dependent)

Ensure the product is safely packed.

Refund Policy

Refund will be processed only when:

  • The returned product passes quality check

  • The issue is valid and matches the complaint raised

Refund method:

  • Same payment method used during purchase

  • Bank transfer (for Cash on Delivery orders)

Refund processing time: 5–7 business days after quality check.

Cancellation Policy

  • Orders may be cancelled before dispatch only.

  • Once shipped, cancellation is not possible.

Shipping & Delivery Policy

Orders are dispatched within 1–3 business days after confirmation.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free delivery may be available on selected products/orders.

Damaged Parcel at Delivery

If the parcel looks tampered/damaged:

  1. Record a full unboxing video

  2. Do not throw the box

  3. Contact us immediately within 24 hours

Without video proof, claims may be rejected.

Contact

For queries related to Terms & Conditions:
📧 Email: rajputmeenakshi1023@gmail.com
📞 Phone: 9501664551
📍 Address: Kamal Gift Centre, Dayanand chowk, garha, jalandhar

 

 

 

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